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BBG - Business Benefits Group
Testimonials


"Brock, This may sound cheesy that I find it fitting the word 'rock' is in your name. You definitely rock! ;) I just came back from a meeting thinking there is no way to get all the stuff I need to get for this contract to get executed today and just saw your email. Thank you many times over. The BBG team never ceases to amaze me."
S.H. - 01/23/2011


"Dear Jerry and Dino, I am MaxCyte's CFO and we are a new client to BBG this year. I wanted to send a note directly to you both to recognize the outstanding service that the BBG team has provided to MaxCyte in support of our benefits renewal. Dennis, Brandon, Nicole, and Rachel have done an exceptional job in moving us through the process and helping us maximize the value of the funds we invest in employee benefits. There is no doubt in my mind that we have substantially improved our benefits package while reducing costs as a result of Dennis and Brandon's knowledge of the business and their willingness to work through the issues to find the best solution. That process has entailed quite a few changes to the plans we offer our employees and Brandon in particular has been a tremendously valuable resource to me and to all of my employees in making sure that the transition went well. I'm very grateful for all Brandon's help in making sure all my employee's questions have been answered quickly and thoroughly. I've made benefits decisions for more than 15 years and the guidance and service provided by your team is a class above any other group I've worked with in the past. We always receive friendly, helpful, effective, and timely advice from Dennis, Brandon, Nicole and Rachel and we appreciate it. Thanks for putting together a great team."
R.H. - 01/11/2011


"Happy Holidays to you (Derek) and Dennis and all of the good people at BBG. As I reflect on 2011, I'll remember mPortal's new affiliation with BBG as one of the big positives in 2011."
M.M. - 12/23/2011


"Liz/Sarah, I know we have a team helping us for open enrollment, but for some reason the 2 of you got stuck working with us the most through this process. I know we also had some clean up work to do with COBRA, all due to errors on our side. The reason for the note is simply to thank-you both for your extraordinary patience and efforts in getting us to the other side. Service like yours is much appreciated by a small company like ours. Have a wonderful holidays."
A.B. - 12/23/2011


"I have not worked with BBG in awhile from an HR perspective (currently with VRL) and I have been really impressed with all the different layers of service you now offer, everyone at BBG has gone out of their way to assist me. I could not be happier, I remember when it was just Dennis and Melanie, you guys have really grown but it is nice to see that you still provide excellent service."
B.K. - 11/18/2011


"Dennis, Crystal - First off, thank you both for such quick replies. I'm barely even 27 and yet I've never experienced such consistently great customer service in the health care insurance industry in my life. You guys are quickly becoming a benchmark from which I can already foresee I will measure all other health care insurance services against in the future. I am in Oregon, as Dennis knows, so I will look into one of the providers mentioned in Crystal's email out here in Portland, OR and get my flu shots from someone on the list and make sure it is coded correctly. Thank you again. You are a great team."
N.Z. - 10/06/2011


"Once again, you guys are awesome! We would be lost without you!"
C.L. - 08/08/2011


"You have actually set the bar high and for us you are the "par excellence" and so whenever we think of "quality", You/BBG Team is always on top of the list.....And once again, you didn't disappoint us."
G.L. - 07/26/2011


"Your staff has been incredibly professional and responsive. They spent a great deal of time explaining the renewal process to me and researching the best options for our company and our employees. They respond to each request in a timely, professional manner. Finally, they spent time to train me, answer questions and provide additional resources. The professionalism, kindness and knowledge that your staff has shown me over the past few months have been indispensible and greatly appreciated. Thank you again for working with our company to help us provide the best of our employees."
K.S. - 06/03/2011


"As always, BBG has provided world class customer service for us during this process. Everything we ask for is always dealt with quickly, efficiently and professionally. I realize we are tiny compared to most companies you deal with, but that makes being treated like one of the 'big dogs' even more special for us."
M.D. - 06/01/2011


"A lot of the services on this survey we already have with BBG. The staff has been truly helpful regarding our needs and they're very professional and very respectful. I think BBG provide excellent service and products. Thank you for being a great team player!"
A.L. - 03/21/11


"Customer service was impeccable."
J.S.


"I believe in giving credit where credit is due. You all have truly been very pleasant to work with."
C.B. - 12/03/10


"You have gone above and beyond, and we feel lucky to be working with you. We are very thankful to you and are glad to have you as partners for our mission."
J.T., L.H. - 12/02/10


"We've been clients of BBG for 6 years. What separates BBG from other brokerage and HR providers is SERVICE. Everyone claims they provide great service, but BBG actually does. We are a small employer with less than 100 employees and yet, I feel like BBG's only customer. I am a one person HR department, but I never feel alone. BBG is always ready to help me navigate and summarize the latest HR laws and regulations, understand changes to our benefit plans, and recommend top tier companies to represent our insurance needs. BBG is our partner for employee benefits including 401k and property and casualty. I can't imagine making it through the week without BBG's support. Once you are a client of BBG, there is no reason to look anywhere else. BBG will keep earning your business day after day, year after year. I welcome you to contact me for a indepth reference of BBG's services. "
C.S. - 11/23/10


"I have only the highest praise for the personalized service and attention to detail offered by Business Benefits Group. My company falls into the 'small group' category, but I have always been treated as though I represented a much larger business. I highly recommend BBG no matter what size business you operate."
J.F. - 11/05/10


"We love working with BBG, all of you are amazing!"
K.H. - 09/28/10


"Thanks so much for speaking with us yesterday - we feel so lucky to have found insurance assistance that is accessible and makes us feel excited about our benefits (and we've had to struggle with this in the past, so this is a relief!)"
L.T. - 09/16/10